Handi-Vac
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Troubleshooting


Problem Possible Cause Solution
Vacuum Sealer does not start when ON Button is pressed. Pull Strip has not been removed from the Battery Chamber. Remove Pull Strip from Battery Chamber.
Batteries are missing or dead. Check batteries. Install new batteries if needed.
Batteries are not properly installed. Ensure batteries are installed with correct +/- position indicated on the Battery Cover.
Vacuum Sealer malfunction. Call the Reynolds Kitchens.
Vacuum Sealer starts but Bag does not tighten around food. Bag is not completely closed. Open Bag and reclose Zipper. Run fingers across entire Zipper to ensure it's completely closed.
Air Valve is not on flat surface. Reposition Bag so the Air Valve lies on flat counter, with no food under Air Valve.
Air Suction Tip and Air Valve not making secure contact. Ensure Air Suction Tip is centered and placed flat on Air Valve. Apply moderate pressure.
Too much pressure is being applied to Air Valve Moderate pressure is all that is required. Too much pressure can restrict air flow.
Food not arranged properly in bag. Rearrange food so that it is below the Fill Line, is touching the Textured Layer and is not under the Air Valve.
ON Button released too quickly. Allow several seconds for visible signs of bag tightening around food. Ensure Vacuum Sealer stays pressed on Air Valve continuously. Bag should tighten completely within 20 seconds.
Vacuum Food Bag takes longer than 20 seconds to tighten around food, or loosens after air is removed. Batteries are weak, Motor runs slowly. Install six new AA alkaline batteries.
Food particles are trapped in Zipper. Try another Bag if particles can not be removed completely.
Zipper not completely sealed. Open Bag and reclose Zipper. Run fingers across entire Zipper to ensure it's completely closed.
Air Valve has not closed. Remove air from Bag again. Immediately press center of Air Valve with finger to ensure seal.