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Problem |
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Possible Cause |
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Solution |
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| Vacuum Sealer does not start when ON Button is pressed. |
Pull Strip has not been removed from the Battery Chamber. |
Remove Pull Strip from Battery Chamber. |
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Batteries are missing or dead. |
Check batteries. Install new batteries if needed. |
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Batteries are not properly installed. |
Ensure batteries are installed with correct +/- position indicated on the Battery Cover. |
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Vacuum Sealer malfunction. |
Call the Reynolds Kitchens. |
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| Vacuum Sealer starts but Bag does not tighten around food. |
Bag is not completely closed. |
Open Bag and reclose Zipper. Run fingers across entire Zipper to ensure it's completely closed. |
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Air Valve is not on flat surface. |
Reposition Bag so the Air Valve lies on flat counter, with no food under Air Valve. |
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Air Suction Tip and Air Valve not making secure contact. |
Ensure Air Suction Tip is centered and placed flat on Air Valve. Apply moderate pressure. |
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Too much pressure is being applied to Air Valve |
Moderate pressure is all that is required. Too much pressure can restrict air flow. |
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Food not arranged properly in bag. |
Rearrange food so that it is below the Fill Line, is touching the Textured Layer and is not under the Air Valve. |
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ON Button released too quickly. |
Allow several seconds for visible signs of bag tightening around food. Ensure Vacuum Sealer stays pressed on Air Valve continuously. Bag should tighten completely within 20 seconds. |
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| Vacuum Food Bag takes longer than 20 seconds to tighten around food, or loosens after air is removed. |
Batteries are weak, Motor runs slowly. |
Install six new AA alkaline batteries. |
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Food particles are trapped in Zipper. |
Try another Bag if particles can not be removed completely. |
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Zipper not completely sealed. |
Open Bag and reclose Zipper. Run fingers across entire Zipper to ensure it's completely closed. |
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Air Valve has not closed. |
Remove air from Bag again. Immediately press center of Air Valve with finger to ensure seal. |
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